Professional carpet cleaning is made to completely clean the carpet’s “pile.” The fibers that make up the visible portion of the carpet are known as the pile. It could be short and tight like a berber or thick and long like a shag. The backing and underlay are located behind the pile of the carpet, respectively. The issue is that spills do not stay on the carpet’s surface or in its pile. If the spill is not discovered right away, it could soak through the backing and into the underlay. More often than not, the stain’s subsurface spreading will be greater than what you can see on the surface.
When you have your carpets professionally cleaned, spills that have penetrated deep into the carpet and possibly even into the underlay may “wick” or be drawn up the damp carpet fibers to the surface, where they appear larger than before and may emit an unpleasant odor.
If the spot or stain was caused by urine, Prestige Carpet Cleaning treats urine stains and odors with Bio-Treat ™, a professional-grade, pet-safe enzyme-based product. Following your cleaning, you apply Bio-Treat ™, and the active formula begins working over the following 24 to 48 hours to actually digest any remaining organic material and stains, improving the look and smell. We will return to reapply Bio-Treat ™ if significant staining or odors return to the dry carpet after use to make sure the stain is completely and properly digested.